For SAMA-regulated organisations

Business continuity software for SAMA-regulated organisations in Saudi Arabia

A business continuity management system for KSA banks, insurers and fintechs that maps the SAMA BCM Framework and ISO 22301 to one workspace. Structured plans, SAMA notification clocks and PDF exports for examiners, with each customer’s data in its own database schema.

Who it’s for

Three buyer profiles, one platform

We work with a focused group of SAMA-regulated organisations that want a platform built around their regulator, not retrofitted.

KSA bank

BCM Manager

Run the SAMA programme from one dataset instead of Word plans and Excel BIAs, so the evidence for a critical service comes from linked records rather than a week of assembly.

  • Plans with activation criteria, authority and recovery objectives as fields
  • Annual test programme tracking five scenario themes
  • PDF exports of plans and BIAs

Insurer / fintech

CISO

Move BCM out of SharePoint and Excel before the next SAMA review, onto a platform your information security committee can assess.

  • Each customer's data in its own database schema
  • Five roles, with department heads scoped to their own records
  • Audit log of every change

Internal audit

Head of Audit

Test the continuity programme yourself, without asking the BCM team for screenshots.

  • Read-only auditor role across every module
  • Improvement actions traced to the test or crisis that raised them
  • BIA register export to CSV
What’s different

Four things to test us on

Ask every vendor on your shortlist to show the same four things with your data.

Schema-per-tenant data isolation

Every customer's data sits in its own Postgres schema, and each request is scoped to that schema inside its database transaction. Isolation does not depend on a tenant filter being present in every query. Ask each vendor how theirs separates your data from other customers'.

Plans as structured records

Purpose, scope, activation criteria and authority, deactivation criteria, classification, and target RTO and RPO are separate fields on every plan, not paragraphs in a document. Approval keeps a snapshot of each version, and a consistency check flags a plan whose target RTO is slower than the BIA of a process it covers.

An activation log for every plan

Each time a plan is invoked, BCMStack records when and by whom, the trigger, the crisis it belongs to, the outcome and the improvement actions it raised. Deactivation closes the same record. It shows a plan has been used, not only written.

SAMA notification clocks

Classifying an incident as medium or high starts a notification clock, 4 or 24 hours by default and configurable. Owners are alerted at half-time, 15 minutes before the deadline and at breach, then hourly. The notification is drafted, approved and submitted with its reference number, and the incident cannot close while it is outstanding.

Before you shortlist us

What BCMStack does not do yet

  • Hosting is in the EU by default. In-region hosting in Saudi Arabia is not available today.
  • The interface is in English. Call-tree messages can be sent in Arabic and English.
  • Call trees deliver by email. SMS and voice are not live.
  • Staff acknowledgement of policies isn't tracked yet. Training records are completions you record or import; BCMStack is not an e-learning system.
  • There is no bulk import of processes, vendors or applications yet. Registers export to CSV.
How we compare

Comparing vendors?

Our buyer’s guide for SAMA-regulated institutions sets out ten criteria, the questions to ask each vendor and a proof-of-concept script to run with your own data. For a side-by-side view, see BCMStack compared with:

Pricing

Quoted for your organisation

Pricing depends on the number of users, the modules in scope and any hosting requirements. Tell us those and we’ll send a quote.

Request a quote
Implementation

From workspace to first tested plan

The order most teams follow. How long it takes depends on how much of your BIA and plan content already exists.

Step 1

Workspace and access

  • Workspace provisioned with its own database schema
  • Users invited as admins, BCM managers, department heads, viewers or auditors
  • Impact categories and timeframes set to your scale

Step 2

First BIA

  • Processes, applications, vendors and locations entered
  • BIA for your most critical service, with the MTPD derived from its impacts
  • Consistency checks on recovery objectives and dependencies

Step 3

First plan

  • Purpose, scope, activation criteria and recovery objectives
  • Response team, stakeholder communications and phased recovery steps
  • Submitted for review and approval

Step 4

First test

  • Annual test programme created
  • First exercise: tabletop, walkthrough, simulation or DR test
  • After-action review, with improvement actions assigned to owners
FAQ

Frequently asked questions

What business continuity software do organisations in Saudi Arabia use?

+

SAMA-regulated organisations in Saudi Arabia need business continuity software that produces evidence against the SAMA BCM Framework, not just a generic BCM tool. BCMStack is built for this: the business impact analysis derives the MTPD from the impact-over-time matrix and flags recovery objectives that contradict it, plans are structured records with approval and an activation log, incidents classified as medium or high start a SAMA notification clock with escalating alerts, and the annual test programme tracks coverage across five scenario themes. Each customer's data sits in its own database schema.

Where is BCMStack data hosted?

+

Each customer's data sits in its own Postgres schema, so isolation does not depend on a tenant filter in every query. Hosting is in the EU by default. In-region hosting in Saudi Arabia is not available today.

How does BCMStack handle KSA data residency?

+

BCMStack does not offer hosting inside Saudi Arabia today. If KSA residency is a contractual or regulatory requirement for you, raise it with us before you sign, and check the arrangement against SAMA's outsourcing rules and your own cloud and data-classification policy.

Does BCMStack support Arabic?

+

The interface is in English. Call-tree messages can be written and sent in both Arabic and English.

How is BCMStack priced?

+

BCMStack is quoted per organisation, based on the number of users, the modules in scope and any hosting requirements. Ask for a quote through the contact page.

Can BCMStack replace our existing BCM software?

+

Yes, whether you are moving from an older BCM platform or from SharePoint and Excel. Processes, applications, vendors and locations are entered in the platform; there is no bulk import yet, so plan for that work and talk to us about the size of your registers. Most teams start with one critical service, from BIA to a tested plan, and expand from there.

What is the best business continuity management system for Saudi Arabia?

+

The right business continuity system for a Saudi organisation is one that produces SAMA-shaped evidence from linked records rather than documents you assemble by hand. Test it with one of your own critical services: run the BIA, write and approve the plan, record a test and a DR test, raise a reportable incident, then ask the platform for the evidence pack. BCMStack is a business continuity management system (BCMS) built to ISO 22301 with the SAMA BCM Framework in mind, and keeps the BIA, plans, tests, incidents and SAMA notifications in one dataset for banks, insurers, finance companies, fintechs and payment service providers in Saudi Arabia.

Is BCM software the same as BMC Software?

+

No — they are unrelated, and the similar spelling causes real confusion in search results. BMC Software is a global IT service management and operations vendor. BCM software means business continuity management software: business impact analysis, continuity and recovery plans, exercise programmes, crisis management and regulator-shaped reporting. Organisations looking for BCM software Saudi Arabia regulators will accept — meaning evidence mapped to the SAMA BCM Framework and ISO 22301 — are looking for the second category. BCMStack is BCM software in that sense; it is not an ITSM platform and does not replace one.

Book a 20-minute demo

Tell us your organisation, your regulator, and where your BCM workflow lives today. We’ll show you the platform working against a representative SAMA dataset and answer the questions your information security committee will ask.

Request a demo

We aim to respond within one business day.